Coordinated Care

Academic Advocates follow a coordinated care case management model that facilitates support to undergraduates who are admitted to UMBC as first-time, full-time, degree-seeking students to assist them in resolving academic and institutional challenges that may adversely affect persistence, progression and timely completion of degree.

Academic Advocates serve as case managers to triage concerns while working collaboratively across the campus community, in partnership with the Academic Care Team, including faculty and staff from each of the academic colleges, the School of Social Work, the Erickson School, and other campus resources to coordinate the most appropriate response.

No matter how complex the concerns (i.e., personal, academic, or financial), Academic Advocates will work together with students to review their progress, present options toward graduation, map out a plan for success and facilitate communication and connections with the appropriate campus resources.